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Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
We strongly recommend you to purchase the shipping insurance while you place order. We will resend or refund immediately with the following situation:
  1. Parcel Lost
  2. Parcel stuck in custom
  3. Receive broken products 
If you insist a return, please read below policies carefully
All returns must be postmarked within seven (7) days of the parcel receiving date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at to confirm the return, place the item securely in its original packaging, and mail your return to the following address:
Guangzhou Beautilux Cosmteics Limited
Room 330, Kunhong Commercial Center
Huangshi Road West, Baiyun District,
Guangzhou 410430,Guangdong,
Zip Code: 510430
Tel: 008613711729044
Attn: Liu Tao
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.We will inform you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● bautilux verify group needs photo and video of the return products.
● beautilux refund policy only accepts problem caused by the products.
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